Rocky Creek Villas — Operations Console

This Week

Live availability is on the website calendar — this strip is the operating picture around it.

Next arrival

Sat Oct 25 — Dxt

14 nights, through Nov 8 · 1 guest · solo work traveler · may extend after arrival. Needs quiet and a remote-work setup.

Unit status

Open until Oct 25 3 open nights

Oct 22–24 open before the arrival. Furnished Finder availability opens Nov 9. February 2027 is blocked (Booking.com).

Arrival prep

Pre-Arrival checklist

Run the Pre-Arrival list below for this stay — it is the first working list, set up for the Oct 25 arrival.

Live systems

Website & live calendar →

HighLevel (pipeline, inbox, calls) →

Business line: (912) 405-9930 · stay@rockycreekvillas.com

Checklists

The portal's six lists, made usable. Tap to check — progress saves on this device.

Pre-Arrival

Lease and deposit steps apply to Furnished Finder and direct stays. The entry-code step assumes the lock setup is confirmed — it is still listed “to confirm” on the Property Card.

Verify signed lease agreement is on file
Confirm security deposit has been collected
Generate and test new guest entry code
Send welcome package with property instructions
Confirm check-in time with guest
Inspect property for any outstanding maintenance items
Verify all amenities are stocked and functional
Confirm cleaning crew completed turnover

Arrival Day

Send morning-of check-in SMS to guest
Verify property is in “Suitcase-Only” readiness
Confirm entry code is active and functional
Ensure all lights, HVAC, and appliances are operational
Confirm Wi-Fi credentials are posted and accessible
Monitor for successful guest entry confirmation
Be available for immediate response within 1 hour of check-in

Mid-Stay

The Day 3 and Day 15 messages are manual today — the HighLevel workflows that would automate them are built but not yet published.

Send check-in message (Day 3)
Send quality verification message (Day 15)
Schedule preventative maintenance if applicable
Restock long-stay supplies upon guest request
Address any reported issues within 24 hours
Confirm lease renewal status for stays approaching end date

Checkout

Deposit steps apply to Furnished Finder and direct stays. The post-stay review request is manual today — no review automation is live in HighLevel yet.

Transmit standardized checkout instructions 24 hours prior
Confirm guest departure time
Disable guest entry code upon confirmed departure
Dispatch cleaning crew immediately after departure
Conduct initial property walkthrough for damage assessment
Document any damage with photographs
Initiate security deposit return or deduction process
Send post-stay review request

Turnover

Deep clean entire property (all rooms, surfaces, appliances)
Launder and replace all linens and towels
Audit and restock all amenities inventory
Report and document any damages or missing items
Reset thermostat to standard setting
Test all locks, entry codes, and smart home devices
Verify Wi-Fi is operational
Stage property for next arrival (fresh flowers, welcome note optional)
Photograph property for condition record

Emergency Response

Assess threat level (Life Safety / Property Damage / Guest Issue)
Contact guest immediately to confirm safety
Dispatch emergency vendor (plumbing / HVAC / electrical / locksmith)
Document incident with timestamp and photographs
Notify Lorenzo Wallace if damage exceeds $500 or involves guest safety
File insurance claim if applicable
Log incident in the RCV Operations Record
Follow up with guest within 24 hours of resolution

Property Card

Reconciled 2026-10-21 against the listing registry and live listings. Items marked TO CONFIRM were blank in the old portal and are not yet verified — they are the fill list, not facts.

Address: 171 Richland Ct, Vidalia, GA

Unit: Private 1BR / 1BA executive suite, king bed

Entrance: Private entrance, attached to owner-occupied residence

Kitchen: Full kitchen

Laundry: In-unit washer / dryer

Workspace: Dedicated workspace

HVAC: Separate HVAC

Utilities: Included

Guests: Max 2 · No pets · No smoking

Hospital: Memorial Health Meadows — ~12 min · 5.9 mi

Lock / entry system: TO CONFIRM

Wi-Fi provider & speed: TO CONFIRM

Cleaning provider: TO CONFIRM

Insurance: TO CONFIRM — asserted in the old portal, evidenced nowhere

Emergency vendors: TO CONFIRM

Square footage: Not confirmed — excluded from all materials

Money — Verified Only

Nothing appears here without a source. The old portal's July 2026 revenue entry is deliberately excluded: its fee implies a 3% platform rate against the verified 15.5% host-only model, so its net cannot be confirmed.

Item	Figure	Source
Airbnb nightly rate	$109 Sun–Thu · $111 Fri–Sat	VERIFIED listing, Oct 2026
Airbnb fee model	Host-only 15.5% · guest fee $0	VERIFIED reservation earnings, Oct 20
Most recent payout (Darcy, 4 nights)	$481.80 gross → $407.12 paid	VERIFIED Airbnb earnings breakdown
Airbnb 28-night month, net	≈ $2,038	VERIFIED channel math, Oct 20
Furnished Finder 30 nights, net	$2,050 ($1,900 + $150 cleaning, no commission)	VERIFIED FF listing terms
FF deposit	$350 refundable	VERIFIED FF listing terms
Proof point	February 2026 — 100% occupancy	VERIFIED registry asset
Reviews	12 reviews · 5.0 · Superhost · Guest Favorite	VERIFIED Airbnb, Oct 20

Pipeline Snapshot

The live system is HighLevel — this is a snapshot of its state on Oct 21, with a link, not a copy that pretends to be current.

Measure	State
Verified organizations in the book	22
Contacted (waves 1–2, Oct 21)	11
Still Cold	11 (incl. Trane — registration declined by Chairman decision, stays Cold)
Chairman's calls outstanding	Hospital call (carried to Oct 22) + 9 call-sheet organizations
Follow-ups due	~Oct 28 (§5 checks scheduled)
Phone	(912) 405-9930 — voicemail greeting live · ring timeout 15 s · verified by test call Oct 21